Terms of Use

Last Updated: 6/9/26

Welcome to the online store of PUPS.

The Terms of Use set forth below (hereinafter: "Terms of Use" or "Regulations") constitute a binding and valid contract between you, the User, and the Company. The Terms of Use are subject to change from time to time, and it is your obligation to review the Terms of Use upon each visit to the Website. Browsing and/or using the Website in any manner shall be deemed as consent to the Terms of Use and a commitment to act in accordance therewith.

In order to provide you with a high-quality website, we have sought to create, through these Terms of Use, a legal environment that will allow us to focus on our core purpose – providing a quality purchasing experience for pet health supplements and related accessories for dogs, intended for daily use with your pet.

1. Definitions

• "Website" – The internet website located at https://trypups.com, including the systems and applications contained therein. It is hereby clarified that the Website also operates through various browsers, and the provisions of these Terms of Use apply also to use through such browsers.
• "Company" – The Website is owned by PUPS Line LLC, and/or anyone acting on its behalf, including a controlling corporation, controlled corporation, or a corporation under common control with the Company.
• "Systems" or "Applications" – The website systems and applications required for its operation in accordance with its defined purposes as set forth below, as well as any future and/or other systems and/or applications that the Company and/or anyone acting on its behalf may operate on the Website.
• "User" – Any person who makes use of the Website, browses the Website, and/or places an order or makes a purchase through the Website, and/or otherwise uses the Website and/or the content published thereon.
• "Force Majeure" – Any factor not under the direct control of the Company, and with respect to which the Company does not have, and is not expected to have, a reasonable ability to influence. This includes, without limitation: natural disasters, damage to the electricity grid, damage to the internet network, malfunctions at the User's internet service provider, malfunctions at the Company, malfunctions at the Company's internet service provider, and damage to communications networks.
• "Product" or "Products" – Any product offered on the Website, including, but not limited to, pet health supplements and related accessories for dogs, intended for daily use with your pet, as well as any additional, alternative, or other product to be added in the future.
• "Use" – Including browsing and/or viewing the Website and/or one or more of the web pages included in and/or linked to the Website (directly or indirectly, including the content contained therein, in whole or in part), use of the systems, ordering and/or purchasing a product, and any other activity or action that may be performed within the framework of the Website and/or in connection with the Website, via any means of communication.
• "Action" – Matters requiring active action beyond merely reading the content published on this Website, including purchase offers, purchase registration, purchases, any registration, publication, writing a "Talkback," posting a comment, expressing an opinion, and the like.
• "Publications" – All content appearing and published on the Website from time to time that has been uploaded on behalf of the Company, including, without limitation, expert columns, tips, recommendations, guidance, services, articles, and any other data of any kind or type.
• "Content" or "Contents" – Any verbal, visual, or audio content, or any combination thereof, as well as its design, processing, editing, manner of presentation, and the like.

2. Purpose of This Website

This Website provides an online service for the purchase of products from the Company, which is primarily intended to offer pet health supplements and related accessories for dogs, intended for daily use with your pet, and/or any other product of the Company (hereinafter: "Products"), and to enable Users to order and purchase the Products offered through the Website.

The images displayed on the Website are for illustrative purposes only.

It is hereby clarified that there may be differences between the appearance of the product in the image and the actual product, including differences in color, size, texture, and other details.

The Company makes efforts to describe the products as accurately as possible; however, it does not warrant that the descriptions, colors, and other details appearing on the Website correspond exactly to the actual product.

Products on the Website may be displayed in an enlarged or reduced format in order to present the details clearly. Therefore, reference should be made to the verbal description and the dimensions specified on the Website, and not solely to the image.

All content on the Website regarding effects, benefits, or experience constitutes a general and experiential description only, and shall not be construed as a warranty, representation, or guarantee of any particular result.

3. Website Operator

The Company is the registered owner of the Website. For all inquiries, please use the following contact method:

Email Address: support@trypups.com

4. General

Any action performed on this Website is subject to the provisions of these Terms of Use.

The Terms of Use set forth below constitute the legal basis for orders and browsing on the Website, govern the relationship between the Company and the User of the Website, and shall constitute an agreement in all respects between the Company and all Users of the Website.

Every User who places an order and/or makes a purchase through the Website hereby declares and confirms, upon performing such action, that they have read and understood the Terms of Use and agree to all of its provisions and conditions, and that neither they nor anyone on their behalf shall have any claim, demand, or lawsuit against the Website and/or the Website management and/or the Company and/or any of its partners and/or directors and/or employees and/or other service providers on the Website, in connection with the provisions and conditions of these Terms of Use.

If you do not agree to any of the Terms of Use, please refrain from using the Website.

These Terms of Use, together with the Privacy Policy, Shipping Policy, and Returns Policy published on the Website, constitute the basis for use of the Website, and any use of the Website, beyond acceptance of these Terms of Use, is subject to and conditional upon your full consent to the Website's Privacy, Shipping, and Returns Policies.

To review the Website's full Privacy Policy, click here: Privacy Policy (hereinafter: "Privacy Policy").

Only the provisions of the Terms of Use shall be binding upon the Website and the Company. In any case of conflict or inconsistency between the provisions of these Terms of Use and those appearing elsewhere on the Website or in any other place (hereinafter in this subsection: "Other Source"), these Terms of Use shall prevail, even if they predate the Other Source, even if these Terms of Use are referenced in the Other Source, and even if the Other Source is more specific with respect to the relevant subject matter – all of this only insofar as the Other Source does not expand the rights of the Company and/or the Website, and/or does not reduce the obligations and/or liability of the Company and/or the Website.

The Company reserves the right to amend (by way of modification, deletion, removal, addition, including the addition of conditions) (hereinafter: "Amendment") the Terms of Use of the Website from time to time, without prior notice and at its sole discretion, and therefore the Terms of Use should be reviewed before each use of the Website and/or its systems, and you hereby undertake to do so. Any amendment to the Terms of Use shall take effect immediately upon its publication on the Website. If you do not agree to any such amendment, you must immediately cease your use of the Website and/or the services available thereon; failure to do so shall constitute your express consent to the amendment.

These Terms of Use are relevant and applicable to all use of the Website via any computer, mobile device, or any other data communications device, whether via the internet or via any other network or means of communication, including any channel and/or communications medium in which the content and/or applications of the Website appear or may appear, in whole or in part, with the necessary modifications.

It is hereby clarified that the content, systems, and/or applications of the Website, in whole or in part, may appear and be displayed on the internet and/or on any social, communications, or other media, including wired communications, cellular, television, satellite, and/or any other means of communications and/or media. The Terms of Use detailed herein are relevant and applicable, with the necessary modifications, to any network, channel, and/or medium in which the content and/or applications of the Website appear or may appear, in whole or in part.

The Company reserves the right to charge fees for use of the Website and/or any product and/or content on the Website, provided that any such charges shall be published in advance, and that you shall not be charged without your express consent.

The provision of any information on your behalf is dependent solely on your consent and free will, and you are not obligated to do so. It is hereby clarified that the provision of incorrect information, or failure to provide all required information, may prevent you from completing the registration or from using certain services on the Website, may impair the quality of service you receive or your ability to receive it, and may impair the ability to contact you, where necessary.

The content of the Website, in whole or in part, may be translated into various languages using various translation tools. The English version of the Website content shall be binding upon the Company. Any translation thereof into other languages, should it be performed, is for the convenience of the User only.

The invalidity and/or cancellation and/or nullity of any provision of these Terms of Use and/or the additional conditions shall not affect the full validity of all remaining provisions.

For the avoidance of doubt, the provisions of these Terms of Use are in addition to any right granted to the Company under applicable law.

It is hereby clarified that wherever in these Terms of Use it is stated or implied that the Company shall perform a certain act and/or make a certain decision and/or determine a certain matter, or where the Company is granted, expressly or implicitly, the right, authority, and/or discretion to perform a certain act, the Company shall act (or decide not to act) in accordance with its sole discretion and without any obligation to provide reasons, and the Company's action shall be final and non-appealable, and you shall have no claim and/or argument and/or demand with respect to the Company's actions (or inactions) as aforesaid.

It is further clarified that the Company's computer records alone, regarding actions performed through the Website and/or information published thereon, shall constitute prima facie evidence of the accuracy of such actions and/or information. In any case of conflict between information published on the Website and information contained in the Company's systems, the information in the Company's systems shall be binding. The Company makes every effort to ensure that the information displayed on the Website is the most complete and accurate; however, it is hereby clarified that inaccuracies or errors may appear therein in good faith, and the Company shall bear no liability arising from or related to such inaccuracies or errors.

It is emphasized that receiving and sending information in real time through the Website, including viewing and/or using the content on the Website, requires an online connection of your computer or end device to the internet. It is hereby clarified that the costs of such an online connection are subject to the agreements between you and your communications service providers and to the fees applicable to you thereunder, and are solely your responsibility, as are all costs associated with the equipment and communications services, including computers and software, required for connecting to the Website and any use of the content thereon.

For ease of reading, these Terms of Use are written in the masculine form, but apply equally to all genders. Where the Terms of Use are written in the plural form, the singular form is also intended, and vice versa.

5. Conditions of Use of the Website

In order to enable us to provide you with the requested product and/or to offer you the products published on the Website, you will be required to enter the requested details accurately.

It is hereby clarified that registration to the Website includes entering an email address and using a personal password and/or a one-time password to be sent to your mobile phone and/or email address. You confirm and declare that you are aware that you are not permitted to transfer your identification details to any other person, and you undertake to take all necessary measures to maintain the confidentiality of your identification details. You hereby undertake that your use of the Website is for your personal needs only, and you shall not make any commercial use thereof except as expressly permitted under these Terms of Use or under a separate agreement between you and the Company.

You confirm, declare, and undertake that liability for any breach of this section on your part shall rest solely with you.

In order to use the Website, a User must meet all of the following conditions:

• The User must be an adult, aged 18 or over, and possess legal capacity under applicable law.
• The User must hold a valid identity document (passport, national ID, or equivalent) in accordance with the User's country of residence.
• The User must hold an active, properly functioning, and internet-accessible email account.
• The User must hold a valid credit card, debit card, or any other payment method specified on the Website and/or required and approved by the Company.
• The User must fully and accurately complete their personal details and all other mandatory fields in the order form on the Website during the registration process and/or the purchase process, including, without limiting the foregoing: a delivery address, email address, and mobile phone number.

Notwithstanding the foregoing, the Company shall be entitled to require Users to provide any document, approval, and/or certificate as may be required in accordance with its procedures and/or under applicable law for the purpose of using the Website and/or purchasing products through it, and the User undertakes to provide the Company, by the date required, with any document, approval, and/or certificate so required.

Users who are wards of court or who lack legal capacity may not use the Website except through a guardian.

It should be noted that denial of the ability to use the Website will generally be made for reasons such as: invalid payment method, unauthorized use of a payment method, provision of incorrect/false information, failure to provide required information and/or documents, or harm to the operator or the Website.

Notwithstanding the provisions of Section 5 above, the Company reserves the right to deny any person or group of persons the use of the Website, regardless of whether such use was previously approved, at its sole discretion and without the need to provide reasons and/or advance notice.

The Company wishes to clarify that it makes every effort to update and adapt the technical requirements of the systems. Nevertheless, use of the Website does not guarantee that all systems and/or applications will be available and functional for all Users. The technical requirements appear and are detailed on the Website, and reflect the Company's best knowledge; they are not regularly updated. You bear the responsibility to verify that you meet the requirements set forth above and any other requirements set forth by the Company.

6. User Declarations and Undertakings

You, the User, hereby declare, agree, and/or undertake (as applicable) as follows:

• That it is your responsibility to provide all information required in order to receive the requested product and/or to purchase additional products. The Company cannot guarantee that all systems on the Website will alert you if certain information is missing.
• That you acknowledge that use of the Website involves completing details or forms online and paying for the products, that you are requested to provide such information, and that all information you provide on the Website is accurate and correct, provided by you of your own initiative and free will, without any coercion or solicitation.
• That you acknowledge that the only way to purchase products through the Website and to become a customer is through your consent to the Terms of Use, completion of the registration and payment process, and receipt of the Company's confirmation of the completion of registration and payment.
• That you acknowledge that the Website and/or the Company shall bear no liability with respect to the products supplied to Users by the Company through the Website, except in accordance with these Terms of Use.
• That you acknowledge and agree that the Website may include links to third-party websites or references to products supplied by third parties, that such referrals for obtaining these products are not under our control, and that we are not responsible for the supply, errors, or quality of such products, or any other aspect related to products provided by third parties with whom we, the Website, or the supplier have a business partnership.
• That any transaction and/or engagement with a third party is subject to the terms of use and policies of that third party, and is unilateral – between you and that third party – including any matter relating to the transaction, including the publication of its content, payments, delivery of products, information security, and privacy.
• That all information and/or content contained or uploaded to the Website is and shall remain the exclusive property of the Company, and Users are prohibited from adding, modifying, editing, copying, distributing, transferring, transmitting, displaying, performing, reproducing, publishing, licensing, creating derivative works, selling any item from the information, software, content, or products originating from the Website, or participating in any of the foregoing, except for the retrieval of data for your personal use only.
• That you shall not use the Website and/or products offered through it or by means of it other than for their intended purposes, and shall not make any unlawful or improper use thereof. Without limiting the generality of the foregoing, you undertake that you shall not use the Website for any of the following purposes:
  • Uploading content and/or information to which you have no right of use and/or which does not belong to you and/or which may infringe proprietary rights of any kind (including: copyright, patents, trademarks, designs, right to privacy, and the like).
  • Disrupting, interfering with, limiting, or preventing the use of the Website, between the Company and/or a third party, and other Users and/or third parties.
  • Uploading content and/or information constituting advertising material and/or marketing content of any kind, and/or with the intent to publish or distribute such material (even if not for profit).
  • Uploading content and/or information that is inaccurate, false, distorted, misleading, untrue, and/or that may harm, offend, defame, slander, or threaten, or that may constitute offensive, vulgar, or pornographic material or material that is prohibited for publication or use.
  • Uploading content and/or information that may harm the Website and/or other Users, such as harmful software, lines of code, viruses, Trojan horses, or any other software that may impair the normal operation of the Website and/or its use by the Company and/or other Users and/or third parties, and/or that may cause damage to the Website and/or the Company and/or other Users and/or third parties and/or the systems, computers, and/or other equipment of any of the foregoing.
  • Any use or attempted use of a false password, impersonation of another person, or penetration in any way whatsoever of information and/or data regarding any third party are strictly prohibited.
  • Disrupting, slowing, or preventing communication between the Website and the Company and/or its Users and/or any third party, including communications within the Website itself or outside of it, and/or any action that disrupts the normal operation of the Website.
  • Gaining access to information you are not authorized to view and/or unlawfully entering areas and/or sections of the Website you are not authorized to access and/or obtaining information from other computers and/or other Users (including personal information, passwords, and email).
  • Any form of testing, scanning, data collection, information retrieval, and the like, including those intended for automatically searching, scanning, copying, retrieving, entering, and/or receiving information, the use of robots or other text-based software of any kind, and the like. In particular, it is prohibited to create or use such means to create a compilation, collection, and/or database containing content or information from the Website.
  • Registering third parties and/or opening accounts and/or passwords on their behalf, except in accordance with these Terms of Use.
  • Any use for purposes other than lawful purposes and the purposes for which the Website was intended.
  • Soliciting, assisting, and/or aiding a third party in performing any unauthorized action on the Website, including the actions enumerated above.

The Company reserves the right, at its sole discretion, to prevent any prohibited activity on the Website, without prejudice to any other remedy available to it under applicable law.

The Company makes every effort to monitor the content brought to the Website; however, the Company cannot be held responsible for content that was not uploaded by it but rather by third parties.

The Company reserves the right to deny access to the Website and/or any part thereof to any User, including registered Users and/or those who have previously used the Website, all at its sole discretion and without the need for prior notice.

Without prejudice to the provisions of these Terms of Use, the Company may prevent use of the Website for any User, whether registered or not, or for the general public, in any case where:

• A condition of the Terms of Use of the Website has been breached.
• Incorrect and/or incomplete details were provided, or a User and/or anyone on their behalf has provided false and/or misleading information.
• An act or omission has been committed that gives rise to concern about harm to the operator, the Website, the Company's equipment, or information held by the Company and/or other Users and/or third parties.

The Company may modify and/or update, from time to time and at its sole discretion, the structure, appearance, design, scope, and/or availability of the Website, the products, content, and usage options, and may make any change to any other aspect thereof – all without prior notice and without prejudice to existing transactions.

It is hereby clarified that such changes and/or updates shall be carried out taking into account, inter alia, the dynamic nature of the internet and the technological and other changes occurring therein, which by their nature may involve technical and/or other malfunctions, require periods of adjustment and adaptation, cause inconvenience, and the like, and you shall have no claims, demands, and/or lawsuits against the Company in connection with the performance of such changes and/or updates, or in connection with malfunctions and/or other difficulties arising during their implementation.

The Company may discontinue the operation of the Website, in whole or in part, temporarily or permanently, discontinue the sale of the products on the Website, in whole or in part, or reduce and/or limit them, all without any prior notice and without prejudice to existing transactions. The Company shall make its best efforts to minimize the periods during which the Website's operation has been suspended, and where possible shall publish a notice on the Website regarding the discontinuation of a product a reasonable time in advance.

7. Registration to the Website

You confirm and agree that the use of the Website systems and/or applications, including performing self-service actions, purchasing and/or using products, accessing content on the Website, updating information, personal details, and/or payment methods, and the like, is subject to registration to the Website and the provision of the required personal details during the registration process, which is provided on your initiative and depends solely on your consent and free will.

After registering to the Website, you will receive from us a username and password which will enable you to perform actions, including purchasing other products, making payments to the Company, and accessing and updating personal details. Accordingly, you hereby declare and undertake not to provide and/or transfer and/or enable any third party to use the username and password assigned to you, and further undertake to take all necessary measures to maintain these identification details.

You confirm and declare that you are aware that the Company shall bear no liability whatsoever for any harm and/or damage resulting from the use by any third party of the username, password, and/or secret code of the Users of the Website, and yours in particular.

8. Unauthorized Use of the Website

No unauthorized use of this Website shall be permitted, and without prejudice to the generality of the foregoing, no use shall be made contrary to the following:

• Any use contrary to the User's undertakings set forth in Section 6 above.
• Distributing, copying, reproducing, publishing, and/or displaying in any manner the content of the Website on other websites or in other publications, without prior express written consent from the Company, including the prohibition on using Framing techniques and Automated Data Mining Tools.
• Using the logo of the Website and/or the Company and/or any copyright and/or intellectual property of the Website and/or the Company without the prior express written consent of the Company.

9. Use of Information

You hereby declare, confirm, and agree that any information provided by you through the Website was provided on your initiative, by you personally or through anyone acting on your behalf, and of your free will, and that the very entry of your data for any action, including for the purpose of registration to the Website, constitutes your express consent to allow the Company and/or anyone acting on its behalf to use the information in accordance with all applicable law, including in matters related to the products, including the processing, storage, and use of such information, and for other legitimate purposes, including statistical processing and the improvement and/or modification of the products provided through the Website and its contents.

You authorize the Company and/or anyone acting on its behalf to use all information provided to us by you and/or received about you from third parties, in accordance with the Company's and Website's Privacy Policy.

Insofar as during your registration to the Website you have given your consent to the Company and/or anyone acting on its behalf to send you, from time to time, advertising material and/or to receive direct mail, such messages shall be sent to the contact details you have provided to us.

Without limiting the generality of the foregoing, you agree and consent to receive updates, benefits, promotions, advertisements, marketing information, direct mail, and/or offers to purchase products from the Company and/or third parties, by mobile, email, short message, and/or any other means of communication, all from the Company and/or such third parties.

You are entitled, at any time, to withdraw your consent or to stop receiving advertising material and/or direct mail and/or updates, promotions, and various benefits to the contact details you have provided to us, by clicking on the unsubscribe link located at the bottom of each such message sent to you, or by sending a message to the email address: support@trypups.com. You confirm that it has been made clear to you that your removal from the mailing list will be effected within 5 (five) business days of the receipt of your notice, and that you may continue to receive advertising material and/or direct mail and/or updates, promotions, and various benefits until such time.

You are also entitled to contact us to remove or correct your details in the database used for sending direct mail and/or to demand that your details in the aforementioned database not be transferred to third parties, whether specific or in general, for a limited or permanent period of time, and we will respond to your notice, including whether we have acted in accordance with your request (or demand) or have declined it, in whole or in part, within 30 (thirty) days of receipt of your request.

It is hereby expressly clarified that should you contact us with a request to remove you from the Company's mailing lists as above, or should you request to remove your details from the Company's databases as above, the Company shall have the right to prevent you from using and/or to close your account on the Website, at its sole discretion.

In the event of purchasing products through the Website, you agree that the Company shall, to the extent required, use the payment details you have entered for the purpose of contacting the relevant clearing/authorizing entity in order to verify your identity, and for the purpose of generating a verification code on your behalf in order to receive relevant information from third parties.

Without prejudice to the foregoing, in the event of ordering products through the Website, you agree and consent that the Company may contact you using the details you entered upon your registration to the Website, for the purpose of providing instructions for the continued receipt of the products.

10. Information Security

The Company employs advanced and accepted information security measures consistent with internet industry standards, taking into account the products offered on the Website. Provided that the Company employs such measures, it shall not bear liability for any damage, loss, expense, or any other loss that may be caused, directly or indirectly, as a result of the supply of the products or the discontinuation thereof, or as a result of omission, disruption, defect, interference, deletion, failure, error in information or data, malfunctions in the User's equipment, or factors and/or malfunctions beyond the Company's control. Furthermore, the Company shall not be liable for any damage, loss, or other harm resulting from theft, destruction, unauthorized access to any information on the Website, or from any unlawful conduct by other Users or third parties.

As this is an internet environment that enables the performance of actions online, websites of this type may serve as targets for infiltration. Accordingly, and notwithstanding our security efforts, the Company does not warrant and cannot guarantee that all information on the Website will not be breached and/or will not reach an unauthorized third party.

In accordance with the foregoing, you confirm that, provided the Company takes all reasonable measures for information security, it shall not be liable for any damage of any kind whatsoever caused to you (if any) as a result of a breach of its database and/or website and/or systems and/or computers.

Your payment details and information regarding your payment methods are not stored by the Company, and we shall make no unauthorized or unlawful use of such data other than for the purposes for which it was provided to us by you as detailed in these Terms of Use.

For the avoidance of doubt, the Company shall not be liable for any damage of any kind that may be caused to you as a result of unauthorized or unlawful use of your credit card details or payment methods, caused by circumstances beyond our control and/or circumstances arising from the transfer of details to the credit card company and/or online clearing entity and/or force majeure events and/or as a result of a breach by a third party and/or loss of data.

The Company shall be entitled to transfer your personal details to third parties, including, but not limited to, in the event that it finds that your actions on the Website violate the Terms of Use, or are performed for the purpose of committing fraud of any kind, or if it is required to do so pursuant to a court order and/or law and/or directive of an authorized regulatory authority, and/or if it is faced with the threat of legal, criminal, or civil proceedings being taken against it due to actions you have performed on the Website. In such cases, the Company may provide your details to the party claiming to have been harmed by you or in accordance with the provisions of the court order.

In such a case, the Company shall be entitled to take any proceedings against you.

11. Purchase of Products on the Website

The purchasing process shall commence with clicking on "Add to Cart," after which the product may be purchased directly from the shopping cart. During this process, you will be required to complete the personal details of the User (purchaser), enter additional details relevant to the type of product requested, including credit card details, and confirm that you have read and agree to the provisions of these Terms of Use, upon completion of which a notification of the completion of the order shall appear.

In order to ensure that the purchase is carried out efficiently and without errors, care must be taken to provide all required details accurately in the personal details form. If incorrect details are provided at the time of purchase, it is not guaranteed that the products will be supplied to the User.

It is hereby clarified that non-receipt of such notification for any reason whatsoever shall not detract from the validity of the completion of the transaction where a notification of completion has been received as aforesaid.

For the purpose of purchasing products, the Company may require you to use a credit card or other debit card and/or a payment application. In the event of using a debit card on the Website, you declare and undertake that you are using a debit card that belongs to you or that you have authorization to use and to charge the cardholder. You also hereby authorize the Company to charge the debit card in accordance with the applicable charges from time to time. You are aware that failure to make one or more payments constitutes a breach of the purchase agreement, and that in such event the Company shall be entitled to all rights, remedies, and reliefs available to it under these Terms of Use and under applicable law, including the immediate discontinuation of the supply of the products.

In the event that the transaction is not approved by the clearing house, the credit card company, or any other authorized entity, you will receive an appropriate notice from the Company and we will contact you to complete or cancel the transaction.

It is hereby clarified that the supply of products may be carried out directly by the Company or by a third party through the Website.

Certain products may be subject to a limited quantity and/or period, at the sole discretion of the Company, and future registration of any kind may not be permitted. It is hereby clarified that in any case where a product is subject to a quantity or time limitation, registration shall be conducted on a first-come, first-served basis.

It is hereby clarified that there may be cases in which, despite a product being subject to a quantity or time limitation as aforesaid, it is displayed on the Website as available and open for ordering, when in fact the product has run out. In such cases, should you refuse to amend your order as required, your order (transaction) shall be cancelled in accordance with the provisions below, with the necessary modifications, and you shall have no claim, demand, and/or argument in connection with this against the Company and/or any third party, subject to the full refund of all amounts you have paid on account of the transaction, if and to the extent that you have done so.

12. Prices

Prices do not include shipping fees.

The prices listed on the Website do not include additional payments that may be required, whether related to the requested product or not. It is hereby clarified that in the event that an additional payment is required in order to receive the product, you will receive a payment demand for the purpose of completing the transaction.

The Company shall be entitled to update the prices and/or the payment methods on the Website, as well as to add, modify, or discontinue promotions it offers to Website users, from time to time and without prior notice, and such updates shall take effect immediately upon publication on the Website, or a reasonable time thereafter, in accordance with the nature of the update.

The applicable price with respect to a completed purchase is the price that appeared on the Website at the time of completion of the purchase process and upon the User's receipt of the email confirming the completion of the purchase. If the price of a product was updated on the Website prior to the completion of the purchase process, the User confirms that they are aware that they will be charged in accordance with the updated price.

In the event that a discount percentage is displayed in a transaction, the final product price after the discount, as displayed in the transaction, is the binding price. The display of a discount percentage in a transaction is for convenience purposes only and is rounded downward in accordance with standard rounding rules.

The Website, the Company, and/or anyone on their behalf do not warrant that the prices of the products published on the Website are the lowest prices available.

The payment may involve various fees that will be charged to you by the operators of the clearing or payment service used by the Company (hereinafter: "Acquirer"). The User bears sole responsibility for paying such fees, in their full amount and on time, as required.

The Company shall be entitled to discontinue the use of any payment method, to allow payment by additional means, and to apply different payment arrangements to different types of debit cards or other payment methods available on the Website. It is hereby clarified that in any case, payment methods not belonging to the User or lacking the required authorization must not be used.

If the User's debit card is found to be invalid, or if the Acquirer does not honor the transaction, the Company will contact the User to complete or cancel the transaction. It is hereby clarified that after the debit card and/or other payment method has been charged, the User will be billed for the relevant cost and an email notification from the Company confirming the transaction and its details will be sent to the User.

13. Consideration and Payments

The payment may involve various fees that will be charged to you by the operators of the clearing or payment service you use. The User bears sole responsibility for paying such fees, as required.

In addition, the Company may discontinue the use of any payment method in the service, allow payment by additional means, and apply different payment arrangements to different types of credit cards or payment methods available in the service. In any event, payment methods not belonging to the User or lacking the required authorization must not be used.

If the User's credit card is found to be invalid, or if the credit card company does not honor the transaction and/or the payment application does not have an updated valid credit card, the Company will contact the User to complete or cancel the transaction. After the credit card and/or bank account and/or payment application has been charged, your account will be billed for the applicable service cost, and an email notification from the Company confirming the transaction will be sent to you.

14. Shipping

The Company shall supply the User with the goods purchased by them in accordance with the delivery terms set forth on the product's purchase page.

The Company may charge Users shipping fees for the delivery of goods purchased on the Website, which may be carried out by various delivery methods, including through various distribution companies (postal service, courier, pickup from lockers and stores, and the like), at its sole discretion.

The Company undertakes to supply the products purchased on the Website only to the User's address, as entered by the User.

The terms of supply of the products may change slightly at the Company's discretion and without prior notice from the Company.

Supply of the products shall generally occur between 3 and 14 business days from the date of order confirmation.

It is hereby clarified that the day on which the order was placed is not counted within the business days as detailed above.

In the event that the Company delivers to post office branches and/or distribution points, goods shall be deemed to have been delivered to the User if delivered to such a post office branch or distribution point, even if the User did not come to collect the goods, and even if the place of delivery of the goods is not the User's delivery address. In the event of delivery not to the User's delivery address, the User shall have no claim against the Company in the cases described above, with regard to the manner of delivery, including in any case of delays in delivering the goods.

It is hereby clarified that these conditions shall apply also in the event where the User is entitled to return the goods at the place where they received them. In such a case, the User must travel to the locality and/or post office branch from which the goods may be sent by post and/or through a distribution company, and the User shall have no demand, claim, or lawsuit against the Company in such a case.

The Company shall bear no liability for delays in the supply of goods in events beyond its control, such as malfunctions, delays, strikes, epidemics, natural disasters, malfunctions in computer systems and/or telephone systems that affect the completion of the purchasing process, or malfunctions in email services.

Delivery times for goods include only "business days," i.e., weekdays, from Sunday to Thursday, and do not include Fridays, Saturdays, and public holidays. A business day ends at 19:00.

The Company is not responsible for delays on the part of the shipping company, and in any event shall not be liable for a delay in the delivery of the shipment in circumstances constituting force majeure and/or in other circumstances beyond its control, such as malfunctions, delays, strikes, epidemics, natural disasters, malfunctions in computer systems and/or telephone systems that affect the completion of the purchasing process, or malfunctions in email services. Delays in delivery dates may also arise as a result of a high volume of orders and deliveries during special sale days on the Website. Such delays are not the responsibility of the Company, and the customer shall have no claim against the Company in this regard.

Upon delivery of the product, the Company (but not obligatorily) and/or anyone on its behalf may require the presence of the credit cardholder and/or the presentation of the credit cardholder's identification document as a condition for delivery of the product.

The delivery dates set forth above do not apply to goods that are out of stock. In cases where goods appearing on the Website are out of stock and this is only discovered after the order has been placed, the Company will contact the User, who will not be charged for the missing goods. For the avoidance of doubt, the Company shall not be obligated to sell the goods, and the User shall have no claim and/or lawsuit in this regard for any type of direct and/or indirect damage caused to them and/or a third party, subject to the Company refunding the User any amount paid, if the User has indeed paid the Company.

The User is required to inspect the goods upon receipt and to note in writing any defects, flaws, and/or discrepancies, if any. If this was not done at the time of delivery, the goods shall be deemed to have been supplied in accordance with the order and in good condition to the User's satisfaction.

Inspection of the Shipment: The User is required to inspect the contents of the shipment immediately upon receipt and to verify that it matches the order and the invoice provided. A User who has received a defective product or a product that does not match the details provided to them at the time of ordering may contact the Company's customer service, and the Company shall arrange to provide them with a new product at the Company's expense, subject to the return of the defective or incorrect product.

15. Transaction Cancellation and Returns

15.1 Manner of Returns

The User is entitled, within 30 days of receipt of the products, to receive a full refund (hereinafter: "Refund").

15.2 Transaction Cancellation – General

The User is entitled to cancel a transaction for the purchase of products (hereinafter: "Goods") made through the Website (hereinafter: "Transaction"), only in accordance with the provisions of these Terms of Use and subject to applicable consumer protection law.

This section summarizes the Company's transaction cancellation policy, which is subject to the provisions of applicable consumer protection law. In any case of conflict and/or inconsistency between the provisions of this section and the provisions of applicable consumer protection law, the provisions of the law shall prevail.

15.3 Manner of Transaction Cancellation

Cancellation of a transaction before the User has received the product they purchased shall be made by sending a cancellation notice to the following email address: support@trypups.com.

The cancellation notice shall include at least a full name and order reference (hereinafter: "Cancellation Notice"). It is hereby clarified that in the event a User did not properly close their order, including due to missing details in the order, i.e., failure to enter a name and/or payment method number, the Company shall be entitled to cancel the order within 14 days of the date of the order, at its sole discretion.

15.4 Dates and Conditions for Transaction Cancellation – General

Any User is entitled to cancel a transaction, for any reason, in accordance with the following dates and conditions:

For the purchase of a product – from the date of the transaction until 14 (fourteen) days from the date of receipt of the product or the date of receipt of the document containing the transaction details (hereinafter: "Disclosure Document"), whichever is later, provided that the product is returned in an undamaged condition.

15.5 Consequences of Transaction Cancellation

15.5.1 Cancellation Due to Defect or Non-Conformity

In the event that a User cancels a transaction due to a defect in the goods that are the subject of the transaction or due to a non-conformity between the goods purchased and the details provided in the Disclosure Document, or due to failure to supply the goods purchased by the stipulated date, the following provisions shall apply:

Within 14 (fourteen) days of the date of receipt of the Cancellation Notice, the Company shall refund the User that portion of the transaction price paid by the User, cancel the User's charge for the transaction, and provide the User with a copy of the notice of cancellation of the charge, and shall not charge the User any cancellation fees whatsoever. Any credit shall be effected solely through the payment method used for the order, in accordance with the time schedules of the clearing processor.

In the event that the User has received the goods purchased, they shall make them available to the Company at the place where the goods were delivered to them and shall notify the Company accordingly. The same shall apply with respect to any goods received by the User as a result of performing the transaction.

In the event that a User cancels a transaction for reasons other than those enumerated above, the Company shall refund the User, within 14 (fourteen) days of the date of receipt of the Cancellation Notice, that portion of the transaction price paid by the User, cancel the User's charge for the transaction, provide the User with a copy of the notice of cancellation of the charge, and shall be entitled to charge the User a cancellation fee of 5% of the transaction amount or a fixed cancellation fee as permitted by applicable law, whichever is lower.

15.6 Cancellation of a Transaction by the Company

Without prejudice to the foregoing, the Company shall be entitled to cancel a transaction, including, but not limited to, in the following cases:

• Out-of-stock inventory.
• The User has committed an unlawful act and/or has violated provisions of the law.
• The User has breached any of these Terms of Use.
• The User has intentionally provided misleading personal information upon registration to the Website and/or thereafter.
• The User has provided the username and password assigned to them, if assigned, for use by a third party, or to enable additional parties to view the service's content without having registered for it.
• The User has a monetary debt to the Website and/or the Company and has not paid such debt despite the passage of the stipulated payment date.
• In view of an act or omission of the User that may harm the operator and/or anyone on its behalf and/or the normal operation of the Website and/or advertisers and/or any third party.
• In the event of an obvious and egregious clerical error in the description of a product, whether in the product's price or in the description of the product, constituting a technical or good-faith human error.
• In the event of force majeure, including a pandemic and/or security incident that, in the Company's view, prevents performance of the transaction or delivery of the product.

Notice of cancellation of the transaction shall be delivered to the customer by telephone and/or in writing to the email address provided at the time of placing the order.

For the avoidance of doubt, the cancellation of a User's registration to the service due to non-payment on time shall not derogate from their obligation to pay in full all payments required to be transferred to the Company for the service.

16. Subscriptions

The Company offers a recurring subscription (hereinafter: "Subscription") that allows the customer to receive the Company's pet health supplements on a recurring basis, in accordance with the plan selected, delivered to the address provided upon registration.

The customer is responsible for updating their delivery address in their personal account on the Website, or by contacting customer service, no later than 5 business days before the upcoming delivery date.

A shipment sent to the address provided by the customer that was not updated in time shall be deemed a duly delivered shipment, and the Company shall bear no liability for its loss, delay, or any damage arising therefrom.

In the event that a shipment is returned to the Company due to an incorrect or outdated address, the Company shall be entitled to charge the customer the cost of re-delivery. The customer will receive notification of this and will be able to confirm re-delivery to the updated address.

Subscription fees shall be charged in advance at the beginning of each recurring billing period, from the date of subscription entry, through the payment method provided by the customer upon registration. The charge shall be made on the same date of each period in which the subscription was activated.

The subscription does not entail a commitment to any minimum period. The customer is entitled to cancel the subscription at any time, subject to the cancellation terms set forth below.

Cancellation of the subscription shall be made by sending a cancellation notice by email to the Company's customer service at the following address: support@trypups.com. The cancellation notice shall include at least a full name and order reference (hereinafter: "Cancellation Notice").

Any customer is entitled to cancel the subscription, for any reason, at any time, subject to providing written notice and in accordance with the following dates and conditions:

• Upon receipt of the Cancellation Notice, the Company shall be obligated to cease future charges within a defined period: within 3 business days of the date of the Cancellation Notice (or 6 business days if the Cancellation Notice was sent by registered mail).
• In the event of transaction cancellation within 14 days, the Company must return the full consideration to the customer, subject to payment of a cancellation fee as permitted by applicable law (5% of the total price of the transaction excluding registration fees, or a fixed cancellation fee, whichever is lower).
• The refund of the consideration shall be made within 14 days of the date of receipt of the Cancellation Notice, and through the same method by which the transaction was made.
• In the event of transaction cancellation after 14 days, the customer is entitled to cancel the subscription at any time, by notice as aforesaid, and the recurring charge shall be discontinued within 3 business days of the date of receipt of the Cancellation Notice (or within 6 business days if sent by registered mail), such that the Company is entitled to charge a proportional payment for the period that has elapsed until the actual cancellation date, in accordance with the applicable subscription rate.

The shipping terms detailed in this document, including time schedules, liability, costs of re-delivery, and policy on loss and delay, shall apply equally and fully to all products supplied under the Subscription, as if stated expressly with respect to each individual product.

16.1 Cancellation of Subscription by the Company and/or Anyone on its Behalf

Without prejudice to the foregoing, the Company and/or anyone on its behalf shall be entitled to cancel a subscription, including, but not limited to, in the following cases:

• The User has committed an unlawful act and/or has violated provisions of the law.
• The User has breached any of these Terms of Use.
• The User has a monetary debt to the Company and has not paid such debt despite the passage of the stipulated payment date.
• In view of an act or omission of the User that may harm the Company and/or anyone on its behalf.

Notice of cancellation of the subscription shall be delivered to the customer in writing to the email address provided upon joining.

For the avoidance of doubt, the cancellation of a User's subscription due to non-payment on time shall not derogate from their obligation to pay in full all payments required to be transferred to the Website for the subscription.

The User hereby waives in advance any claim and/or demand and/or lawsuit in this regard.

It is hereby clarified that as long as the charge has not been successfully completed, the recurring shipment shall be delayed and shall not be sent to the customer.

The Company shall send the customer a notice to the email address provided, for each charge failure, and shall request that they update their payment method details.

17. Company's Liability

The Company emphasizes to the User that it is their obligation, prior to use, to review the product label and any accompanying instructions before administering the product to their pet.

The effect of the products may vary from pet to pet and depends on many factors, including individual biology, age, breed, health condition, diet, and other external factors. Accordingly, it is hereby clarified that use of the product does not guarantee a specific result or a uniform effect.

The products are pet health supplements and/or accessories only, and are not a veterinary medication. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition in your pet.

Always review the label and any accompanying instructions included with each product prior to use, and consult with a licensed veterinarian if your pet has a pre-existing medical condition, is pregnant or nursing, is taking any medication, or if you have any questions about the suitability of the product for your pet.

The Company shall not be liable for allergic reactions, digestive upset, or any other side effects that may be caused as a result of the use of the products.

The Company does not warrant that the products will:

• Operate or have the same effect on every pet or on every breed, age, or health condition.
• Produce a specific result or last for a defined period of time.

In the event of any unusual reaction in your pet following use of the product, immediately cease use and consult a licensed veterinarian without delay.

In any case of conflict between information appearing on the Website and information appearing on the product packaging or in any accompanying instructions, the information on the packaging or in the accompanying instructions shall prevail.

It is hereby clarified that the Company and/or anyone on its behalf shall bear no liability whatsoever for any harm and/or damage resulting from the use of the products, including but not limited to, allergic reactions, digestive upset, or any other damage arising from use of the product, and the User shall have no claim and/or demand and/or lawsuit against the Company and/or any of its partners and/or directors and/or employees.

18. Product Usage Instructions

Before beginning use of any product, carefully read the label and any accompanying instructions. Follow the recommended dosage or usage guidelines exactly, based on the size, weight, and age of your pet as indicated on the packaging.

If your pet has a pre-existing medical condition, is pregnant or nursing, is taking any medication, or is scheduled for surgery, consult with a licensed veterinarian before beginning use of the product.

When introducing a new product, we recommend starting with a smaller amount to observe your pet's tolerance before continuing with the full recommended dosage.

Do not exceed the recommended dosage. If unusual behavior, digestive upset, allergic reactions, or any other adverse reactions occur during or following use of the product, discontinue use immediately and consult a licensed veterinarian.

Store the product in accordance with the storage instructions on the packaging. Keep out of reach of children and animals not intended to receive the product.

The Company's products are intended for use with dogs unless otherwise stated on the packaging. Do not use for any species or purpose not indicated on the product label.

19. Cookies

A "Cookie" is a text file that is transferred to the hard drive of your personal computer by an internet server. The Website makes use of "Cookies" so that the Website's servers can recognize you quickly and efficiently when you return to visit the Website. The information contained in the "Cookie" used by the Company is encrypted, so that only the Company can read and understand such information.

By agreeing to this agreement, you permit the Company to install a "Cookie" on your computer, to use the information stored in the "Cookie," and to identify you accordingly.

20. Intellectual Property

All materials, information, and content on the Website, including its design, content, selection, coordination, and/or promotion of content on the Website, and all information contained therein, are protected by copyright and trademarks, and constitute the intellectual property of the Company and/or third parties from whom the Company has lawfully obtained consent to use the same. Therefore, there is an absolute prohibition on performing any act that may harm these proprietary rights, including an absolute prohibition on modifying, publishing, transmitting, participating in transferring or selling, creating derivative works, or exploiting in any manner the content, in whole or in part.

The Website contains information constituting intellectual property of the Company and/or third parties, including patents, copyrights, trade secrets, designs, trademarks, computer programs and code lines, articles, books, formulas, images, words, expressions, drawings, sketches, recordings, films, audio, and the like. In this context, "information" includes all materials and data, including information relating to the Company's activities, price quotations and financial data, computer programs and code lines, formulas, images, words, expressions, drawings, sketches, recordings, films, audio, including their design.

It is hereby clarified that the Company has no obligation to provide Users of the Website with any markings or any other indication that may assist Users in determining whether the material in question is protected by copyright or trademark.

These rights apply, inter alia, to the graphical design of the Website, the databases contained therein, the Website's computer code, content and files included therein, and any other detail related to its operation. It is prohibited to copy, reproduce, distribute, sell, market, broadcast, publicly perform, make available to the public, create derivative works, translate, or make any other use of the content, information, designs, or products contained in and/or offered on the Website, without first obtaining the prior express written consent of the Company, and subject to the conditions of such authorization (if granted).

It is prohibited to use any data/content published on the Website for the purpose of displaying such data on another internet website or service, without first obtaining the prior written consent of the Company and subject to the conditions of such consent (if granted). This includes, without limitation, the prohibition on performing deep linking to content on the Website, collecting data from the Website by means of robots, crawlers, or similar programs, displaying the Website in a different design or graphic interface from those designed by the Company, including through framing or in any other manner, including any software, device, accessory, or communications protocol that alters the design of the Website or omits any content, including advertisements and commercial content, and/or distributing such data and/or content to the public, commercially or within a commercial framework, except subject to the prior express written consent of the Company.

The Website may include links to other internet websites not operated by the Company. Such links are intended solely for the convenience and information of the Users. These links are not under the control or responsibility of the Company, and the Company does not supervise all intellectual property rights in connection with such websites of any kind (whether registered or unregistered rights), including the domain name, patents, trademarks, trade names, designs, copyrights, trade secrets, goodwill, Know-How, methods, source code and binary code, commercial symbols, computer programs, concepts, confidential information, service marks, databases, derivative works, discoveries, formulas, ideas, improvements, information, innovations, inventions, knowledge, logos, market data, methods, moral rights, literary works, graphic files, technical information, the manner of presentation and design of the website, and any other matter or detail related to the website. All of these are the exclusive property of the Company or a third party that has authorized the Company to use the same, and use of all such rights is permitted to the Company exclusively (or to additional third parties, to the extent they hold a license to do so). It is prohibited to copy, distribute, reproduce, sell, translate, and/or perform any other action, commercial or non-commercial, in respect of any texts, codes, images, trademarks, photographs, videos, and/or any other content appearing on the Website, unless prior written consent has been obtained from the Company.

Insofar as the Website contains links to other websites, this does not indicate the Company's agreement and/or responsibility for the content appearing on the linked websites and/or constitute a guarantee of their reliability, currency, proper functioning, or legality, and/or the privacy policy and terms of use adopted by their owners. The Company shall not be liable for any result arising from the use of linked websites and/or reliance thereon, and recommends carefully reviewing the terms of use and privacy policy of linked websites, where available, and/or contacting the owners of linked websites in any case of claim or request in connection therewith. The Company may, at its sole discretion, remove any link from the Website and/or add additional links. The Company does not warrant that links to such internet websites will be active and will lead to an active internet website.

The names "PUPS" and "trypups.com" constitute trademarks of the Company. The trademarks on the Website – whether registered and/or registrable or not – are all the exclusive property of the Company. No use may be made of the foregoing without prior express written consent from the Company.

It is hereby clarified and emphasized that any violation of this policy may result in infringement of copyright, trademark, and/or other intellectual property rights, which may expose the infringer to civil lawsuits and/or criminal proceedings.

21. Customer Service

For further details regarding the Website, its operation, information about products, or for any question, suggestion, complaint, and/or other request, you may contact the Company's customer service by email at: support@trypups.com.

The Company shall take reasonable and accepted measures to provide the earliest possible response to inquiries, but does not warrant that every problem discovered will be resolved.

The Company reserves the right to verify that Users contacting it for support are indeed entitled to use the relevant product for their inquiry, subject to these Terms of Use.

22. Limitation of Liability

The materials and content (including images and product descriptions published on the Website) are general in nature and/or for illustrative and advertising purposes only, are offered to the public and to the User on an "As Is" basis, and do not constitute an invitation to submit offers and/or a substitute for commercial and/or any other professional advice regarding a specific case.

The manner in which the products are displayed on the Website is subject to the Company's sole discretion, and the features of use of the Website and its content are provided on an "As Is" basis in accordance with the Company's decision. You shall have no claim, lawsuit, or demand against the Company with respect to the features of use, limitations, and/or responses in connection with the use of the products. Accordingly, the use of the products displayed on the Website, end devices, and the Website's services shall be at your sole and full responsibility.

The Company makes every effort to keep the Website updated; however, the information contained on this Website may contain inaccuracies or errors made in good faith and/or inaccuracies and/or disruptions in the information and content. Any reliance on the content and/or information received by you through the Website, including, without limitation, content published on the Website from time to time or through conversations and/or correspondence with Company representatives, shall be at your sole and full responsibility and shall not be binding upon the Company and/or anyone on its behalf. The Company shall not be liable for any damage, of any kind, caused to you as a result thereof.

It is hereby clarified that changes and/or updates and/or additions of systems and/or applications and/or products and/or content to the Website shall be carried out taking into account, inter alia, the dynamic nature of the internet and the technological and other changes occurring therein, which by their nature may involve technical and/or other malfunctions, require periods of adjustment and adaptation, cause inconvenience, and the like. You hereby undertake that you shall have no claims, demands, and/or lawsuits against the Company in connection with the performance of such changes and/or updates, or in connection with malfunctions and/or other difficulties arising during their implementation.

The Company reserves the right to cease the operation of the Website at any time, for any period, for the purposes of maintenance, closure of the Website, and for any other purpose and reason. Such cessation of operation (temporary or permanent) shall not require prior notice or reasons to any party, including Users, and the Company shall not be liable – directly or indirectly – for any damage, loss of profits, expenses, reputational harm, reliance, breach of contract, tort, or any other harm caused, if and to the extent caused, to you and/or any third party in connection (direct or indirect) with the Website and/or the use thereof, or the goods and/or the use thereof, due to the cessation of the Website's operation (temporarily or permanently).

Before you seek to purchase a product through the Website, you should carefully consider the significance of the transaction, the investment, and the financial commitment involved, and accordingly reliance solely on the information contained on the Website should be avoided. If you choose to purchase or rely on the products on the Website, you do so at your sole and full responsibility. The Company shall not be liable for any damage of any kind caused to you as a result of reliance on the information contained on the Website.

The Website and/or the Company shall not be liable for the quality of the products, the details published on the Website regarding products and/or services, their suitability for the User's needs, and similar matters related in any way, directly or indirectly, to the products.

The Company and all those acting on its behalf shall not be liable and shall not bear any damage of any kind, direct, indirect, consequential, or special, caused to the User or to a third party in connection with use and/or ordering through the Website – regardless of the cause of action – including loss of income and/or prevention of profit caused for any reason.

The Company shall not be liable for any damage, loss, harm, or expense, of any kind, direct and/or indirect, caused or to be caused to the User as a result of using the Website, placing an order, purchasing products, using products, and all related matters.

Should a court of law determine, notwithstanding the foregoing, that the Company bears liability toward the User, the Company's liability in connection with these Terms of Use and under applicable law, including but not limited to liability for losses, damages, remedies, costs, and expenses (including reasonable attorneys' fees), shall be limited to direct damages only caused solely by the Company and anyone on its behalf, and the total cumulative liability of the Company and all those on its behalf shall not exceed the consideration actually paid by the User for the product purchased from the Company in respect of which the claim was filed. Without prejudice to the foregoing, the Company shall not be liable for any indirect, consequential, special, and/or punitive damage whatsoever.

The Website may include advertisements and/or links from third parties. It is hereby clarified that the Company is not responsible for the content of such advertisements and/or with respect to the suitability of the products marketed through them, and does not recommend and/or encourage Users to purchase products in connection therewith.

By the nature of things, the Company is unable to commit to, and does not commit to, the continuous operation of the Website. Accordingly, the Website's operation may be disrupted or discontinued for various reasons, and you hereby declare that you shall have no claim against the Company in connection therewith. Such cessation of operation (temporary or permanent) shall not require prior notice or reasons to any party.

Should the Company and/or anyone on its behalf have attempted (or attempt in the future), of their own accord and beyond the strict letter of the law, to assist in resolving a problem and/or inquiry of a User of the Website who chose to perform an action on another website, such assistance shall not be construed in any way as imposing any liability on the Company and/or anyone on its behalf for any action performed on other websites and/or through them. Similarly, nothing in these Terms of Use shall be construed as imposing any liability on the Company and/or anyone on its behalf for any action a User has performed on other websites and/or through them.

The Company may, at its sole discretion, perform maintenance and/or refresh the Website and/or redesign the Website and/or perform any other action that may prevent access to the Website.

The manner in which the products are displayed on the Website is subject to the Company's sole discretion.

The Company is not obligated to offer on the Website any range of products or services, or any specific product, whether by law or by agreement.

The information production processes of the systems are dependent on connection to the supplier's computers and the availability of the connection, as well as on the availability of connection to your computer, and it is possible that as a result of technical malfunctions and/or the need for Website maintenance, User purchases may not be completed. You confirm, declare, and undertake that in performing an action on the Website you take upon yourself full responsibility for any damage, reliance, expense, loss of profits, and the like, or results that may be caused. The Company shall not be liable for any damage of any kind caused to you, including for the loss of information and/or failure to receive details and confirmations, as a result of disconnections, disruptions to connection and transmission of information in a digital manner.

The Company does not guarantee that during the use of the Website the communications with you will be proper and of good quality. The Company shall not be liable for damage caused to you as a result of the inability to access the Website, as a result of disconnections, technical malfunctions of internet service providers, problems in computer systems, and/or communications disruptions during connectivity with the Website and/or due to the cessation of activity on the Website – in whole or in part – and/or due to the cessation of the provision of services on the Website – in whole or in part.

The Company shall not be liable for any damage of any kind caused to you and/or your computer and/or other equipment as a result of using the Website and/or as a result of storing information on your computer, including software and code lines that originated from the Company's computers.

If you are not satisfied with the Website and/or its use, the sole and exclusive remedy available to you is the cessation of use of the Website.

Users are liable to the Company for any act or omission on their part in violation of these Terms of Use, subject to the provisions of applicable law.

23. Indemnification

You hereby undertake to indemnify the Company, its employees, directors, partners, shareholders, and/or anyone on their behalf, in respect of any claim, demand, damage, loss, loss of profit, payment, or any expense caused to them – including reasonable attorneys' fees and court costs – as a result of a breach of these Terms of Use and/or a breach of the law by you and/or a claim and/or demand of any third party as a result of content you have provided for publication on the Website and/or as a result of links you have made to the Website and/or any breach of any term of the Website's Terms of Use, unless the Company has acted in bad faith and in violation of the Terms of Use and Privacy Policy.

You hereby waive any claim and/or lawsuit and/or demand against the Company for infringement of intellectual property rights and privacy rights with respect to information, unless the Company has acted in bad faith and in violation of the Terms of Use and Privacy Policy.

24. Notices

Notices may be sent to the postal or email address you have provided on the Website (where applicable) in accordance with the contact methods appearing in the customer service and contact area on the Website. Any notice required to be sent by one party to the other, unless otherwise stated in this document, shall be sent by registered mail, by hand delivery, or by email. Any notice sent by registered mail shall be deemed to have been received by the recipient 5 (five) business days after its delivery to the post office. If delivered by hand or sent by email, such notice shall be deemed received upon the expiry of 24 (twenty-four) hours from the time of dispatch; if such time falls on a public holiday – then at the end of the first business day following the same. A notice sent to the Company shall be subject to the receipt of a delivery confirmation from the Company's computers confirming receipt of the notice.

25. Assignment of Rights

The Company shall be entitled to assign its rights in any matter related to the Website to any entity that assumes these Terms of Use.

26. Jurisdiction

These Terms of Use shall be governed exclusively by the laws of the State of Israel. The exclusive jurisdiction for any matter pertaining to this agreement and the use of the Website shall vest in the competent courts in the Tel Aviv-Jaffa district.

In the event that it is determined by law and/or by a judicial authority and/or by any other competent adjudicatory body established by law that any part of the Terms of Use is invalid or unenforceable, the sections whose validity has been denied or which are unenforceable shall be deemed to have been replaced by valid and enforceable sections whose content corresponds as closely as possible to the intention of the original sections, while the remaining sections of the agreement shall remain in full force and effect.

27. Miscellaneous

The Company does not discriminate on the basis of age, gender, race, nationality, religion, sexual orientation, or any other status.

These Terms of Use are supplementary to all other terms of use provisions existing on the Website. In the event of any inconsistency, these Terms of Use shall prevail.